Job Description

IT Support SpecialistIT Support Specialists are responsible for installation, configuration, and testing of New Brunswick Public Schools (NBPS) technology assets, responding to and resolving technology work orders, and preventative maintenance of NBPS technology assets.Job Qualifications:Undergraduate degree or at least five years IT support experience.Google Educator Level 1 certification desirableIT Support Specialist duties and responsibilities include but are not limited to:Installation, configuration, and testing of technology assets including but not limited to PCs & laptops, PC displays, LCD projectors, interactive whiteboards, printers, copiers, servers & storage, network switches, routers, & controllers, network filters & firewalls, voice communications components, electronic mail, and SMARTphones.Installation, repair, and replacement of facility technology infrastructure including but not limited to building wiring, building network connection ports, building wireless network adapters, and building wireless antennas.Responding to and resolving technology work orders as assigned by the supervisor. Work order resolution includes but is not limited to re-installation, re-configuration, & re-testing of technology assets, repair of or replacement of technology assets, and repair or replacement of facility technology infrastructure.Preventative maintenance as assigned by the supervisor.All other reasonable duties and responsibilities as assigned by the supervisor.This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job. Unless reasonable accommodations can be made, while performing this job the staff member shall: 1. Use strength to lift items needed to perform the functions of the job. 2. Sit, stand, and walk for required periods of time. 3. Speak and hear. 4. Use close vision, color vision, peripheral vision, and depth perception along with the ability to focus vision. 5. Communicate effectively, using proper grammar and vocabulary. American Sign Language or Braille may also be considered as acceptable forms of communication. 6. Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls. 7. Works in standard office and school building environments. 8. Ability to work outdoors during outdoor student activities.The Work Hazards described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. 1. Exposure to a variety of childhood and adult diseases and illnesses. 2. Occasional exposure to a variety of weather conditions. 3. Exposure to heated/air conditioned and ventilated facilities. 4. Exposure to a building in which a variety of chemical substances are used for cleaning, instruction, and/or operation of equipment. 5. Function in a workplace that is usually moderately quiet but that can be noisy at times.New Brunswick Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, New Brunswick Public Schools complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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